FRONTLINE SERVICES PER OFFICE

ECONOMIC SERVICES

CITY AGRICULTURE OFFICE

  1. Farm Inputs and Technology Assistance on Rice Production
  2. Provision of Vegetable Seeds/Seedlings for Backyard Gardening
  3. Provision of Bamboo Planting Materials and Seedlings
  4. Issuance of Farmers Certification
  5. Application and Renewal of Certificate to Operate Fishery Structure
  6. Application and Renewal of Certificate for Gear and Fishing Boat Operation
  7. Requisition of E-Kawayan Products

CITY VETERINARY OFFICE

  1. Anti-Rabies Vaccination for Walk-in Clients
  2. Walk-in Veterinary Services
  3. Pet Registration
  4. Slaughtering and Meat Inspection Services
  5. Veterinary Extension Services (Field, Home)
  6. Deworming of Small and Large Animals (i.e.Goat, Sheep, Cattle and Carabao)
  7. Issuance of Veterinary Health Certificate

CITY COOPERATIVE’S OFFICE

  1. Organizing Association for Registration
  2. Cooperative/Association Training
  3. Issuance of Certificate of Good Standing/Compliance for Cooperatives

CITY MARKET AND CEMETERY SECTION

  1. Processing Application for Operation of Rolling Store
  2. Processing Application for Lease of Apartment-type at Public Cemetery
  3. Processing Application for Lease of Cemetery Lot at Public Cemetery

CITY BUSINESS PERMIT AND LICENSING SECTION

  1. Business for New and Renewal
  2. Issuance of General Permit

CITY TOURISM OFFICE

  1. Registration of Hundred Islands National Park (HINP) Guest
  2. Registration and Accreditation of Tourism Related Business
SOCIAL SERVICES

CITY HEALTH OFFICE

  1. Medical Consultation & Issuance of Medical Certificate
  2. Signing of Certificate of Death
  3. Medico-Legal & Postmortem Examination
  4. Pre-marriage Orientation and Counseling
  5. Nutrition: Therapeutic Feeding
  6. Dental Services
  7. Social Hygiene Clinic: Sexually Transmitted Infections (Vaginal Smearing)
  8. HIV/AIDS Prevention and Control
  9. Laboratory Services
  10. Hemodialysis Treatment
  11. Sanitary Service: Application for Sanitary Permit to Operate
  12. Sanitary Service: Application of Health Certificate
  13. Sanitary Service: Application of Transfer Permit of Cadaver/Remains
  14. Sanitary Service: Application for Water Potability Certificate (Water Refilling Stations & ACWD)
  15. Sanitary Service: Address Sanitary Complaints
  16. Maternal Care & Family Planning
  17. Primary Health Care: Immunization

CITY ENGINEERING OFFICE

  1. Securing Locational Clearance for Building Permit
  2. Securing a Building Permit & Other Building Related Permits
  3. Securing a Certificate of Occupancy

CITY GENERAL SERVICES OFFICE

  1. Basic Support System

CITY SOCIAL WELFARE AND DEVELOPMENT OFFICE

  1. Assistance to Individual in Crisis Situation
  2. Managing Cases to Children with Disability at Stimulation and Therapeutic Activity (STAC)
  3. Case Management (Crisis Intervention Program)
  4. Marriage Counselling Services
  5. Issuance of Referrals, Certification, SCSR, PCAR and Solicitation Permits
  6. ID Issuance
  7. Child Development Services
GENERAL PUBLIC SERVICES

CITY REGISTRAR’S OFFICE

  1. On-time Registration of Certificate of Live Birth
  2. Delayed Registration of Certificate of Live Birth
  3. Delayed Registration of Certificates of Marriage (COM)
  4. Delayed Registration of Certificates of Death
  5. Issuance of Certified Photocopy or Transcription of Civil registry Documents such as Certificates of Live Birth, Marriage, Death and Conversion to Islam
  6. Submission of Application for Marriage License (AML)
  7. Registration of Court Order
  8. Registration of Affidavit to use the surname of the Father
  9. Registration of Legitimation
  10. Supplemental Report
  11. Application for Petition for Correction of Clerical Error in the Certificate of Birth, Death/Fetal Death and Marriage
  12. Application for Petition for Change of First Name (CFN) and Petition for Correction of Sex/Date of Birth
  13. Offline Request of PSA Copy of Live Birth, Marriage, Death, Fetal Death and CENOMAR Thru Batch Request Query System (BREQs)

CITY LIBRARY OFFICE

  1. Accessing Internet Services
  2. Doing Research or Browsing through Library Materials
  3. Borrowing/Checking Out of Book/s or Non-Book Material/s
  4. Returning Borrowed Book/s or Non-book Material/s

CITY INFORMATION OFFICE

  1. Radio Guesting with the City’s Weekly Radio Program
  2. Events Documentation
  3. Preparation of Business Correspondence
  4. Assistance to Job Seekers in Applying Local and Overseas Employment

CITY PLANNING AND DEVELOPMENT OFFICE

  1. Requesting data and other information about the City

CITY MANAGEMENT INFORMATION SYSTEM SECTION

  1. Enrollment in the Personal Information System
  2. Enrollment in the Personal Information System-By Representation
  3. Updating Information in the Personal Information System
  4. Updating Information in the Personal Information System by Representation

CITY ACCOUNTANTING OFFICE

  1. Voucher Processing
  2. Issuance of Certificate of Net Take Home Pay
  3. Issuance of BIR Form No. 2306 and No. 2307

CITY TREASURER’S OFFICE

  1. Collection of Community Tax
  2. Collection of Business Taxes
  3. Collection of Real Property Tax
  4. Issuance of Account Clearance
  5. Issuance of Real Property Tax Clearance
  6. Issuance of Ownership of Large Cattle
  7. Issuance of Transfer Ownership of Large Cattle
  8. Collection of other Fees & Charges
  9. Payment of Approved Vouchers (DVs)
  10. Payment of Approved Petty Cash and Vouchers (PCVs)

CITY BUDGET OFFICE

  1. Allotment Obligation
  2. Barangay and Sangguniang Kabataan Annual/Supplemental Budget Review

CITY ASSESSOR’S OFFICE

  1. Request for Certified Copy of Tax Declaration (System Generated Only)
  2. Request for Certified Copy of Tax Declaration and Documents
  3. Annotation and Cancellation of Encumbrances
  4. Request for Certificate of No or with Improvement
  5. Issuance of Tax Declaration for New Building
  6. Complex Subdivision or Consolidation of Lots
  7. Simple Conformity with Title
  8. Simple Subdivision or Consolidation of Lots
  9. Simple Transfer of Ownership

CITY HUMAN RESOURCE MANAGEMENT OFFICE

  1. Filing of Application for Leave
  2. Securing a Pass Slip
  3. Securing Official Travel
  4. Issuance of Service Record, Certificates, Permit to Travel and Copy Documents from 201 File
  5. Applying for a job in the City Government
  6. Applying for Civil Service Examination

CITY RECORDS SECTION

  1. Receiving of Incoming Communications and Releasing Communications with action from City Administrator
  2. Records Section Service

CITY TRANSPORTATION REGULATION UNIT

  1. Tricycle For-Hire Registration Service
  2. Passenger Boat Registration Service
  3. PUV Registration Service
  4. Request for other documents related to Tricycle

SANGGUNIANG PANLUNGSOD OFFICE

  1. Request for Official Records
  2. Adoption of Proposed Resolution

CITY DISASTER RISK REDUCTION AND MANAGEMENT OFFICE

  1. Ambulance Conduction
  2. 24/7 Operations for Emergency Response
  3. 24/7 Operations for Search and Rescue Assistance
  4. Request for Disaster Preparedness Trainings and Seminar

CITY MAYOR’S OFFICE

  1. Scholarship Program Application

CITY VICE MAYOR’S OFFICE

  1. Request for Appointment
  2. Request for Message
  3. Request for Recommendation Letter (Employment)
  4. Request for Assistance (Link to Agencies/Offices)

CITY PUBLIC ORDER & SAFETY OFFICE

  1. Settlement of Penalty/Fine on Traffic Violations
  2. Case Management
  3. Issuance of Blotter/Journal Certification

CITY LEGAL OFFICE

  1. Request for Free Legal Advice
  2. Request for Preparation of Legal Documents
  3. Complaint against the City Government and its various Departments
  4. Request for Preparation of Legal Documents
  5. Request for Review of Legal Documents